Accessibility statement
Health Agency Watch is designed so that people can use its public information, tools and Academy with different devices, assistive technologies and access needs.
HAW targets WCAG 2.2 Level AA across the public website and core Academy journeys.
Accessibility is treated as an ongoing design, content and testing responsibility.
1. Our commitment
HAW aims to provide an inclusive service for people with visual, hearing, motor, cognitive, speech, literacy and neurodivergent access needs. We also consider people using older devices, small screens, slower connections or translated content.
2. Accessibility standard
HAW follows the Web Content Accessibility Guidelines version 2.2 at Level AA. Technical conformance is supported by user feedback and manual review.
3. Accessibility features
- Semantic headings, landmarks and labelled form controls.
- Visible keyboard focus and keyboard-operable navigation.
- Responsive layouts that support zoom and smaller screens.
- Colour choices designed for readable contrast without relying on colour alone.
- Reduced-motion support where animation is used.
- Meaningful alternative text for informative images.
- Written transcripts and timed captions for Academy videos.
- Accessible tables with row and column headings.
- Charts accompanied by readable data or text alternatives.
- Clear error messages and instructions for account and course forms.
4. Accessible learning content
Course creators use descriptive headings, meaningful links, sufficient contrast, text alternatives and accessible documents. The Academy review process checks accessibility before a course is approved.
Videos require both a complete transcript and synchronised captions before course submission.
5. Known limitations
Some third-party documents, embedded services or older uploaded resources may not meet the same standard. Where HAW controls the material, inaccessible content is corrected or an accessible alternative is provided.
6. Feedback and alternative formats
If you cannot access information or complete a task, email contact@healthagencywatch.org. Include the page or course, what you were trying to do, the problem encountered and the format or adjustment that would help.
Requests for an accessible alternative are considered promptly and without disadvantage.
7. Testing and review
Accessibility checks include automated testing, keyboard-only testing, zoom and reflow testing, colour-contrast review, screen-reader checks and manual review of content structure.